IT Support Services · Singapore
No IT department? Ostendo provides practical IT support that resolves everyday issues, protects your business data and keeps your systems running.
Does this sound familiar?
For many SMEs, IT problems land on whoever knows the most about computers. That works, until it doesn’t.
Accounts or admin staff spend time fixing computer problems instead of doing their actual work.
Nobody is completely sure whether the company backup can actually be restored.
When the person who handles IT is on leave, problems have to wait, and nobody knows who to call.
How Ostendo helps
From helpdesk to backup and security, we look after the technology behind your daily operations.
Computer, laptop, printer, login and software problems, resolved remotely wherever possible.
Hands-on help in Singapore when physical access, hardware setup or networking is needed.
Users, email, Teams, OneDrive and SharePoint administration and support.
PCs, laptops, servers, Wi-Fi, networks and file storage looked after and kept up to date.
Microsoft 365, server and workstation backup, with monitoring and recovery support.
Endpoint protection, email security and patch management to reduce risk.
Support that fits your business
Start with occasional help and move to more proactive IT management as your business grows. We recommend the level of support that makes sense for you.
How it works
Your team size, systems and how you handle IT today.
We review your support needs, backup, security and IT environment.
We recommend the right level of support for your business.
Helpdesk, monitoring and advice as your business grows.
Who it's for
Because Ostendo also works with MoneyWorks, ERP, Microsoft 365, backup and cybersecurity, we look at IT support as part of your business productivity and continuity.
FAQ
Ostendo supports SMEs with day-to-day IT troubleshooting, Microsoft 365, computers and users, remote and on-site support, backup, endpoint protection, patch management, networks and broader managed IT support.
Yes. Many SMEs do not have a dedicated IT department. Ostendo can provide ad-hoc, managed or outsourced IT support depending on how much assistance the business needs.
Yes. Ostendo can complement an existing IT-savvy staff member by taking on more technical, time-consuming or higher-risk work such as Microsoft 365 administration, backup, cybersecurity, server issues and complex troubleshooting.
Yes. Many issues can be resolved remotely, while on-site support can be arranged when physical access, hardware setup, networking or hands-on troubleshooting is required.
Yes. Ostendo can help with Microsoft 365 administration, users, email, access, Teams, OneDrive, SharePoint and related support requirements. We can also back up your Microsoft 365 data.
Yes. Backup, endpoint protection, patch management, monitoring and cybersecurity are important parts of keeping business systems available and recoverable. See Acronis Backup and Acronis Endpoint Security.
You don’t need to know whether you need managed IT, outsourced IT or a particular solution. Just tell us what is happening today, such as “our staff keep having IT problems” or “I don’t know if our backup is working”, and we will suggest a practical next step.
Get started
Tell us how your business currently handles IT and what problems you are experiencing, and we’ll suggest a practical next step.
Prefer to chat? Message us on WhatsApp at +65 9457 3538.