Practical Business Technology for Singapore SMEs

Running a growing business should not mean spending more time dealing with manual processes, disconnected systems, IT problems, data risks, and software that does not work well together.

At Ostendo, we help SMEs improve business productivity through accounting software, ERP software, automation, Microsoft 365, and essential IT protection.

Our approach is practical.

We look at how your people work, how information moves through your business, where time is being wasted, and where operational risks may be building up. Then we help you implement technology that makes everyday work simpler, safer and more reliable.

Whether you are trying to improve your accounting processes, reduce repetitive administrative work, connect different parts of your business, protect important business data, or reduce the risk of IT disruption, our goal is the same:

Help your business work better and keep working.

What We Help SMEs Improve

Our solutions are centred around three connected areas.

1. Business Productivity

Reduce manual work and give your team better tools to run the business.

Technology should make everyday work easier rather than create additional administration.

We help businesses improve processes using solutions such as:

MoneyWorks Accounting Software
For SMEs that need practical, capable accounting software without unnecessary complexity. We have extensive experience implementing and supporting MoneyWorks and helping businesses use it more effectively.

Ostendo ERP
For businesses that need to connect accounting with areas such as inventory, purchasing, sales, manufacturing, jobs, operations and other business processes.

Microsoft 365
Helping businesses make better use of Outlook, Teams, SharePoint, OneDrive and other Microsoft 365 services for communication, collaboration and information management.

Business Process Automation
Reducing repetitive work by connecting applications, automating workflows and improving the movement of information between systems.

2. Data Protection

Protect the business information you depend on every day.

Accounting records, customer information, email, documents and business data are critical assets.

But having information stored in the cloud or on a server does not automatically mean it is adequately protected.

We help SMEs strengthen protection through:

  • Microsoft 365 backup
  • Server and workstation backup
  • Backup monitoring and recovery
  • Endpoint protection
  • Email security
  • Access controls
  • Data recovery planning

3. Business Continuity

Reduce the likelihood that an IT problem becomes a business problem.

Cybersecurity is important, but for most SMEs the bigger objective is operational continuity.

Your computers need to stay secure and updated. Your users need appropriate access. Threats need to be detected. Staff need to recognise suspicious activity. Problems need to be identified before they cause unnecessary disruption.

We therefore approach cybersecurity as part of a broader business continuity strategy that can include:

  • Patch management
  • Endpoint monitoring
  • Security monitoring
  • Access controls
  • Vulnerability management
  • Cybersecurity awareness training
  • Backup and recovery
  • Microsoft 365 security
  • Ongoing IT health monitoring

Why Ostendo?

We Understand Accounting and Business Operations

Our background is not limited to general IT support.

We work extensively with accounting software, ERP systems and operational processes, which gives us a practical understanding of how technology affects finance teams and everyday business operations.

Our specialist experience with MoneyWorks has also given us years of exposure to the real challenges faced by accountants, accounts executives, business owners and administrative teams.

That means conversations with us do not have to begin with servers, specifications or technical terminology.

They can begin with:

“This is taking my team too much time.”
“We are entering the same information twice.”
“I cannot get the report I need.”
“I am worried about losing our accounting data.”
“We have too many separate systems.”

Those are business problems first.

Technology is simply one of the tools we use to solve them.

Practical Solutions, Not Technology for Technology’s Sake

SMEs do not always need large, complicated enterprise systems.

Sometimes the right answer is improving the software you already have.

Sometimes it is automating one repetitive process.

Sometimes it is introducing a better accounting or ERP system.

And sometimes it is making sure your existing computers, Microsoft 365 environment and business data are properly protected.

We recommend solutions based on the business problem—not simply because a particular technology exists.

Our Story

Our journey began in 2012 as Asia Hawk Pte Ltd, with a simple belief:

Technology should work for your business—not the other way around.

In January 2020, we became Ostendo Pte Ltd, strengthening our partnership with Ostendo Asia Sdn Bhd and expanding the technical resources available to our customers.

As technology has evolved, so have the challenges facing SMEs.

Businesses today are expected to become more productive while managing growing cybersecurity risks, increasing amounts of data, more cloud applications and increasingly complex business processes.

Our role has evolved with those needs.

Today, we help SMEs bring together business productivity, data protection and business continuity so that technology supports growth instead of becoming another source of complexity.

Our Vision

To help SMEs build more productive, connected and resilient businesses through practical technology.

Our Mission

To provide practical software, automation and IT solutions that help businesses simplify daily operations, protect important information and maintain business continuity.

Our Values

Customer First – We start by understanding what the customer is trying to achieve.

Flexibility (F)

Every SME operates differently. We adapt solutions to practical business requirements rather than forcing businesses into unnecessary complexity.

Innovation (I)

We continuously explore useful technologies, including automation and AI, where they can produce meaningful business improvements.

Reliability (R)

Business systems need to work when they are needed. Reliability, protection and recoverability are therefore fundamental to the solutions we recommend.

Synergy (S)

The greatest improvements often happen when people, processes and information work together instead of operating in silos.

Teamwork (T)

We work alongside our customers as a long-term technology partner rather than simply supplying software.

A Message From Our co-Founder, Anson Ang

SME owners and managers have enough to think about without having to become experts in accounting systems, automation, Microsoft 365, backups and cybersecurity.

Our role at Ostendo is to make these areas easier to manage.

We take time to understand how a business actually operates, identify where technology can make a meaningful difference, and recommend practical improvements that are appropriate for the organisation.

Sometimes that means implementing a new accounting or ERP system. Sometimes it means automating a manual process. Sometimes it means protecting the systems and information the business already depends on.

Whatever the project, our focus remains the same:

help our customers operate more efficiently, reduce unnecessary risk and build a business that is better prepared for the future.